PRIVACY POLICY
Introduction
This privacy policy statement (the “privacy policy”) addresses the practices of information by Top Transportation Service Inc. (“TTS”, “we”, “us”, or “our”) collected from users off our website platform ttsshuttle.com (“website”). Except as expressly set forth in this privacy policy, these provisions are solely intended to address information that we collect via the website from our users (“users”, “you”, of “your”), and not user information that we may collect from any off-line sources. This privacy policy is incorporated into TTS’s terms and conditions by reference, as if set forth fully therein, which must be reviewed and accepted by you prior to accessing and using our services.
Collection of Personal Information from Platform Users
TTS and its affiliates, partners, subsidiaries, licensors, third-party content or service providers, distributors, dealers, suppliers, and contractors (“suppliers”) may collect personally identifiable information that you provide to us via (i) quote forms, (ii) surveys, (iii) service agreements, (iv) user profile registrations and setups, (v) purchase forms, and (vi) other online and mobile purchase fields, including, but not limited to your name, postal and/or email address(es), telephone, fax or mobile number(s), credit card number(s), bank account details, billing information, and/or other relevant personally identifying information (collectively, the “personal information”). You may be required to provide us with the foregoing personal information to complete your registration profile(s), access certain features on and through the website, and/or access and purchase certain goods and services made available to you on the website. A portion of your personal information, while collected by TTS and our suppliers, may be stored and maintained by a third-party processor(s), including, but not limited to, a payment-processing center. TTS currently uses Square to process our credit card transactions through the website. By accessing and using the website, you agree to also be bound by the terms and conditions of Square’s own privacy policy regarding such transactions, which can be found here: https://squareup.com/legal/privacy.
We will also (i) collect and track information about you that may not constitute personal information, including, but not limited to, your home server domain names, date and time of your visit(s), type(s) of computer(s) and/or mobile telephones you use to access the website, originating IP address(es), files downloaded, search engine(s) used, operating system(s), information and data on how you use the website (including the page(s) visited), the specific mobile platform for users of the website, language you use in your web browser(s), operating system(s) on your mobile device(s), your mobile device type and related technical information, your geo-location data, the state or country from which you accessed the website, the date and the time of a visit to the website, the number of links you click within the website, the functions you use on the website, the specific services (defined below) that you access and/or purchase, the databases you view and the searches you request on or through the website, and/or the data you view, save on, or download from the website (the “user data”); and (ii) aggregate any such user data. The user data is typically collected, analyzed and maintained in aggregated and de-identified formats.
If you do not wish to provide us the personal information described above, and/or if you prevent us from collecting and storing the user data in accordance with this privacy policy, you will be unable to register and/or to obtain products or services offered by us and our suppliers to access, reserve, book, and charter buses and coaches (the “services”) on and/or through the platforms. You may choose to opt-out of certain provisions of this privacy policy by submitting a request in writing info@ttsshuttle.com. please note that this opt-out process may take some time to complete, based upon then-current request volume and applicable law(s).
TTS does not knowingly collect or maintain personal information of anyone under the age of eighteen (18). By agreeing to TTS’s terms and conditions and this privacy policy, you represent to us and our suppliers that you are at least eighteen (18) years of age. If you are not at least eighteen (18) years of age, then you may not access and use the website.
How We Collect Information
TTS will collect personal information and the user data (collectively, the “information”) about you through a variety of means, as described more fully below. Firstly, TTS will collect the information you submit to us through registration, website, reservation, booking, input, and payment forms. TTS, its suppliers, and other third parties with whom we work (e.g., service providers, business partners, advertisers and advertising servers) may, from time to time, place, view, and/or use various electronic tools or other similar authenticating or tracking technologies on your devices’ hard drive to collect information.
To assist us with the uses described in this privacy policy, user data collected about your use of the websites may be combined with personal information about you from other online or offline sources. If you prefer that we not combine user data that has been collected through various electronic tracking tools about your use of the website, please contact us at info@ttsshuttle.com. if you prefer, most mobile devices allow you to disable the ability for geo-location information to be collected from your mobile device. however, if you disable such abilities, it is possible that some parts of the website, the data, information, content, materials and/or services contained on or accessed through the website, such as the polls, surveys, contests, and product sales, and certain areas of the website for which you need to submit, will not function properly.
Use of Personal Information Collected
TTS and its suppliers may use the information collected for various reasons, either on behalf of TTS or its suppliers’ own purposes, including, but not limited to: (i) research and analysis; (ii) better service provision for users of the website and the services (such as by enabling log-in, providing access to certain sections of website and individual services, providing customized content; (iii) compilation and aggregation of anonymous information about usage of the website and the services; (iv) provide other statistics, sweepstakes, contests, and/or promotions; (v) allow you to access TTS’s products, tools, features, and services; (vi) facilitate renewal of payments and related activities; and/or (vii) conduct other business purposes within the borders of the law.
In addition, TTS and its suppliers will use your personal information to maintain regular contact with you, but only to market new products and services to you that we think will be of particular interest to you, unless you unsubscribe via an affirmative opt-out mechanism.
Disclosure of Personal Information
TTS may share your information with our suppliers, specifically those with affiliated websites, platforms, websites, services, and/or portals that are under the common ownership or control of TTS. TTS may share with other third parties, such as investors and financial and legal advisers, your information, but only on an anonymous and aggregate basis.
If you participate in certain features of the website and the services available on or through the website, please note that any information you or others voluntarily disclose through use of these features and services becomes available to the public and/or other users whom you have designated. If you choose to provide access to designated individuals, please be aware that any information you post will be visible to such individuals for their use. TTS is not responsible for the information that you or others choose to disclose publicly on the website, and TTS’s, its suppliers’, or others’ use of such information is subject to this privacy policy.
TTS may also disclose your information to unaffiliated third parties if we believe in good faith that such disclosure is necessary to: (a) comply with the law or in response to a subpoena, court order, government request, and/or other legal process; (b) produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, and/or other legal or administrative proceedings; (c) protect the interests, rights, safety, or property of TTS, or others; (d) enforce any terms of service on this website; (e) provide you and other users of this website with the services or products requested by you and/or the other users, and to perform other activities related to such services and products, including billing and collection; (f) provide you with special offers or promotions from TTS and its suppliers that may be of interest to you; and/or (g) operate TTS’s and its suppliers’ systems properly.
The collection, further use, and/or disclosure of your information by third-party providers and/or by other third parties is not the responsibility of TTS or its suppliers. Rather, such collection, use, and/or disclosure is governed by the third-party providers’ and other third parties’ privacy policies.
Security of Personal Information
Any personal information you provide to TTS is kept on secure servers. TTS uses reasonable administrative, technical, personnel, and physical measures (i) to safeguard personal information against loss, theft, unauthorized use, disclosure, or modification; and (ii) to ensure the integrity of the personal information. Despite TTS’s and its suppliers efforts to protect your personal information, the confidentiality of any communication or material transmitted to or from TTS via the website, the services, or via e-mail cannot be, and is not, guaranteed. Accordingly, TTS and its suppliers are not responsible for the security of information transmitted to or from you via the internet and/or the website.
Comments, Rating, Communications, Notices and User Content
Users of the website may be permitted, from time to time, to rate, communicating with other users regarding, and/or comment on various aspects of the services. Any materials or comments posted by you to any portion of the website are public. As such, TTS assumes (i) no liability for the accuracy of such materials, ratings, communications and/or comments, (ii) no duty to update, monitor, or correct such materials or comments, and (iii) no liability for such communications arising under the laws of copyright, libel, privacy, obscenity, or otherwise. TTS may, in its sole discretion, delete.
Access to and Ability to Correct Personal Information
You may modify, correct, change or update your personal information by contacting TTS at info@ttsshuttle.com. While TTS will make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such access requests, if allowed or required by applicable laws.
Right to Change Privacy Policy
If you choose to visit and use our website and/or services available on or through the website, your visit and any dispute over privacy is subject to this privacy policy and our terms of use, including, but not limited to, limitations on damages, resolution of disputes, and website of the law of the state of California. If you have any concern about privacy on the website and/or the services available on or through the website, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and both this privacy policy and TTS’s terms and conditions will change also. We reserve the right to change this privacy policy at any time. We may e-mail periodic reminders of our notices and conditions, but you should check the website frequently to see recent changes. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account. Your continued used of the website and/or the services available on or through the website shall be interpreted as your acceptance of any such changes and updates to this privacy policy.
Your California Privacy Rights
If you are a California resident, California Civil Code Section 1798.83 provides you with the right to request certain information regarding disclosure of your personal information to third parties for direct marketing purposes, including a description of the categories of personal information, be disclosed. In order to obtain such information, please email your request to info@ttsshuttle.com.
Transfer of Personal Information to Other Countries
Some of the uses and disclosures mentioned in this privacy policy may involve the transfer and processing of your information to and in various countries around the world that may have different levels of privacy protection than your country. By submitting your personal information, you consent to such transfers and processing.